Contact
We're glad you're here. Whether you have feedback about a review, a question about one of our gaming guides, a tip about a new HTML5 game we should cover, or a business inquiry, the team at Polytrackgames.io is happy to hear from you.
Get in Touch
Polytrackgames.io is operated by COLD GAMES LTD., an independent publisher of game and app reviews, gaming and technology guides, and curated HTML5 (H5) games. We pride ourselves on being responsive, transparent, and respectful of every visitor who reaches out.
For the fastest response, please email us directly. This is the best channel for editorial feedback, content suggestions, corrections, partnership inquiries, advertising questions, copyright concerns, and privacy-related requests.
Email: [email protected]
We aim to respond to all messages within 2–5 business days. Please note that response times may be longer during weekends, holidays, or periods of high inquiry volume.
Mailing Address
If you prefer traditional mail, you can reach us at our headquarters in Philadelphia:
COLD GAMES LTD. 1500 Ridge Ave Philadelphia, Pennsylvania 19130 United States
Phone
For urgent matters, you may contact us by phone during regular business hours (Monday through Friday, 9:00 AM to 5:00 PM Eastern Time):
Phone: (215) 978-1111
What to Include in Your Message
To help us respond as efficiently as possible, please include the following information when you contact us:
- Your name (or preferred way to be addressed)
- A clear subject line summarizing your inquiry
- The specific page, article, guide, or game your message relates to (where applicable)
- A detailed description of your question, feedback, or request
- Any relevant screenshots, links, or supporting documents
Topics We Can Help With
Editorial and Content Feedback
Have a correction to suggest? Want to recommend a game or app for us to review? Spot an error in a guide? We welcome your editorial feedback and use it to continually improve the quality and accuracy of our content.
Game and App Submissions
If you are a developer or publisher who would like us to consider reviewing your game or app, please send us a brief description, relevant links, and any promotional materials. We review submissions on an ongoing basis, but please understand that we cannot guarantee coverage of every submission.
Partnership and Advertising Inquiries
We are open to discussing partnerships, sponsorships, and advertising opportunities with brands aligned with our editorial values. Please include details about your organization, your goals, and the type of collaboration you are proposing.
Copyright and DMCA Notices
If you believe that content on Polytrackgames.io infringes your copyright, please send a written notice that includes: (1) identification of the copyrighted work, (2) the URL where the alleged infringement appears, (3) your contact information, (4) a statement of good faith belief that the use is unauthorized, (5) a statement under penalty of perjury that the information is accurate, and (6) your physical or electronic signature. Send these notices to [email protected] with the subject line "DMCA Notice."
Privacy Requests
For requests related to your personal information under data protection laws such as the GDPR or CCPA (including access, correction, deletion, or opt-out requests), please email us with the subject line "Privacy Request." We may ask for additional information to verify your identity before fulfilling certain requests.
Technical Issues
If you experience problems while using our Website, such as broken links, games that won't load, or display issues, please let us know. Include details about your browser, operating system, and device type so we can investigate and resolve the issue quickly.
Important Disclaimer
Polytrackgames.io is an independent platform providing resources and informational guides. We maintain no official affiliation with, or endorsement by, any corporate entities, game developers, or brands referenced on this Website. All content is strictly informational and aligned with official platform terms of service. Both our articles and resources ensure compliance by promoting secure, official-standard experiences and prohibiting deceptive practices or user registration. All trademarks belong to their respective owners.
If your inquiry concerns a specific game, app, or service, please be aware that we cannot provide direct customer support for products and services we do not own or operate. For account-related, billing, or technical support concerning a specific game or app, please reach out directly to the official publisher or developer of that product.
A Note on Privacy
Any information you share with us through email, phone, or postal mail will be handled in accordance with our Privacy Policy. We will use your contact information solely to respond to your inquiry and will not share it with third parties for marketing purposes.
Thank You for Visiting
Polytrackgames.io exists because of curious, engaged readers and players like you. Your questions, suggestions, and feedback help us grow and produce better content every day. We look forward to hearing from you.
— The Polytrackgames.io Team